Artesia General Hospital at 702 North 13th Street in Artesia, New Mexico

Customer Reviews about Artesia General Hospital

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  The hospital has the best group of doctors in the area. The staff cares and my problem was quickly addressed. I wish my hometown had a hospital like this!
  October 04, 2017

  by Mike Prlta
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  Dealing with the medical staff was great but billing was HORRIBLE! My situation was a workman's comp issue and I informed them of that at every visit . However, every single bill was still incorrectly routed through my insurance and then to me. After the issue was first noticed, I called the billing department to correct the problem. But despite that, subsequent bills were still processed incorrectly. My claims adjuster and I have now made 5+ phone calls to their billing department to try to get it fixed, and they still can't get it right. During my last phone call to them to address the most recent bill, I asked if anything in my file said that it was workman's comp and the woman told me, "No". I've had surgeries at other places before and have never once had an issue like this. Their billing department, at least the people that I've had to deal with, have been completely incompetent. I will never go to Artesia General again for a medical issue, which is sad because the doctors and nurses I dealt with were amazing.
  September 16, 2017

  by Abigail Johnson
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  Most all of the doctors (excluding Shahriah Anoushfar) associated with AGH are fine. However, their billing department is horrendous. They are incompetent, rude and if you actually pay out the nose for insurance coverage, they will not give you a discount. They gouge your insurance as well as their patients. I will be using Carlsbad for all of my medical needs from here forward.
  March 17, 2017

  by susan day

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